PRIVACY NOTICE
1. IDENTITY AND ADDRESS OF THE CONTROLLER
The entity responsible for the processing and protection of your personal data is Macetas e Mobili, S.A. de C.V., with an address at VÍA MAGNA 6, Col. Bosques de las Palmas, Huixquilucan, State of Mexico, C.P. 52787.
OBTAINED DATA
The personal data we collect are:
- Full name.
- Address (Street, City, State, Delegation, Municipality, Postal Code).
- Landline or mobile phone number.
- Official identification.
- Email.
- Company you work for and your position.
- Federal Taxpayer Registry (RFC).
- Tax address.
- Business name.
We do not collect sensitive personal data on our website.
2. PURPOSES
The personal data obtained will be used for the following purposes:
Primary Purposes:
- Creating a customer and/or user account.
- Accessing the platform.
- Establishing a commercial relationship between our clients and our products and services.
- Providing general information about our company to the public interested in learning more about our brand, products, and services.
- Verifying user identity for analytical, statistical, and marketing purposes.
- Assisting customers with electronic invoice requests.
- Processing and responding to your ARCO Rights Exercise Request.
- Handling your Consent Revocation Request or Objection to Secondary Purposes.
Secondary Purposes:
- Sending information about our brand's products and services (Advertising, Promotions, and Marketing).
- Enrolling in our Loyalty Program.
OBJECTION TO PROCESSING FOR SECONDARY PURPOSES
If you do NOT wish your personal data to be used for any or all of the secondary purposes stated in this Comprehensive Privacy Notice for the Website, you must send us an email at soporte@macetasemobili.com stating the following:
"I do not consent to my personal data being used for the following secondary purpose(s):
- Sending information about the products and services offered by the brand (Advertising, Promotions, and Marketing).
- Enrolling in the Loyalty Program."
Refusing the processing of your personal data for secondary purposes does not prevent us from providing our services.
3. DATA TRANSFERS
Under Article 37 of the Federal Law on Protection of Personal Data Held by Private Parties, your personal data may be lawfully transferred to third parties without your consent in the following cases:
- When transferred to national or international companies within the same corporate group, such as subsidiaries, affiliates, controlled entities, or controlling entities under common control or a parent company.
- When the transfer is necessary due to a contract concluded or to be concluded in the interest of the data subject.
- When the transfer is required by an authority for public interest purposes or the administration of justice.
- When the transfer is necessary for the recognition, exercise, or defense of a legal right.
- When the transfer is necessary to maintain or fulfill a legal relationship between the responsible entity and the data subject.
Except in these cases and as outlined in Article 37 of the Law, your personal information will not be shared with third parties.
4. ARCO RIGHTS
As the owner of the collected personal data, you have the right to:
- Know what information we have and how we use it (Access).
- Request corrections if your information is outdated, incorrect, or incomplete (Rectification).
- Request deletion from our records or databases if you believe it is not being used in accordance with applicable regulations (Cancellation).
- Object to the use of your personal data for specific purposes (Objection).
These rights are known as ARCO rights. To exercise them, you must submit a "Request for ARCO Rights" via email to soporte@macetasemobili.com, requesting the corresponding form and following the provided procedure. You may also contact us at 55 1212 9335 for any inquiries regarding your information and the processing of your requests.
5. REVOCATION OF CONSENT
You may revoke the consent you have given us for the processing of your personal data. However, in some cases, we may not be able to immediately stop using your data due to legal obligations. Also, revoking your consent may result in our inability to continue providing the requested service.
To request the revocation of your consent, email soporte@macetasemobili.com requesting the "Consent Revocation Form" and follow the provided procedure. We will review your case and respond accordingly.
6. LIMITING THE USE OR DISCLOSURE OF PERSONAL DATA
If you wish to limit the use or disclosure of your personal data for advertising and/or marketing purposes, please send an email to soporte@macetasemobili.com. You may also unsubscribe from our emails by clicking on "Remove Subscription" or "Unsubscribe."
We commit to ceasing all activities related to service offerings (advertising and/or marketing) that may result in unnecessary use of your information.
7. USE OF TRACKING TECHNOLOGIES ON OUR WEBSITE
Our website uses cookies, web beacons, and other technologies to monitor your online behavior, providing a better service and browsing experience, as well as offering new products and services based on your preferences.
The personal data obtained from these tracking technologies include:
- Browser used.
- Server name.
- IP address.
- Date, time, and duration of internet and website navigation.
- Sections viewed and pages accessed on our website.
You can disable these technologies by following these steps:
- Access our website.
- Click on the "Cookies" subsection in your browser.
- Click the option to disable cookies.
8. PERSONAL DATA PRIVACY DEPARTMENT
If you have any questions regarding this Comprehensive Privacy Notice for the Website or the processing of your personal data, please contact us:
- Address: Vía Magna 6, Col. Bosques de las Palmas, Huixquilucan, State of Mexico.
- Email: soporte@macetasemobili.com
- Phone: 55 1212 9335
9. UPDATES TO THE PRIVACY NOTICE
This Comprehensive Privacy Notice may be modified or updated at any time. Any modifications will be available on our website: https://macetasemobili.com/pages/aviso-de-privacidad